William's Den Ticket Portal

WILLIAM'S CHRISTMAS EXPERIENCE 2024

Step into a magical world this Christmas for a full day of creating memorable family fun and traditions.

Our Christmas experience is like no other.  It’s a place for the whole family to gather together and celebrate the joys of the festive season, with a little something, special for everyone.

To plan your day with us...

The initial time you book is for your visit to Father Christmas. The next choice is for your show time. Please book a showtime place for every person. 

Regardless of your chosen times you can be with us from 9.30 am to 5.30 pm.

Other activities will run throughout the day so allow at least 4 hours to fully enjoy your day with us.

Your ticket includes:

  • A visit to Father Christmas
    • Make magical memories and capture the moment with a festive family photo. Children on the nice list will receive a token to spend in our own specially created Toy Shop*.
  • William's Magical Christmas Show
    • This year's enchanting show is filled with festive cheer and dazzling performances that you’ve grown to love from the talented William’s Den Team.
  • Choose a Christmas Gift from our specially created Toy Shop*
    • All participating children can exchange their token for a toy of their choice.
  • "Bauble ‘ze’ Baker" has been busy baking delicious gingerbread for you to decorate.
    • Decorate a homemade gingerbread biscuit*
    • Bauble hasn’t forgotten the grown-ups too. So you'll get one of her famous mince pies and a warming tipple!
  • The Giant Snow Globe returns!**
    • Capture the real magic of Christmas in a picture perfect moment. Gather the family together and enter a magical scene in our Snow Globe.  Matching outfits are optional!
  • Plus, a Free return Adventure Play voucher for all participating children*
  • Marshmallows for toasting around our fire pit*
  • Discover our Christmas Tree Trail
  • Not forgetting Play All Day in our amazing indoor adventure Den, with no time restrictions.
  • Build a special Teddy is also available**

Important note: Some extra items are payable separately on the day.

*Participating – This means that this activity applies to full-paying tickets only

** Chargeable Extra – this is not included in the ticket price and can be added on the day.

Last entry to William's Christmas Experience is 14.00 to allow you to enjoy all the activities. (12:30 on Christmas Eve) this is to ensure you can complete the full experience. 

Ticket options

  • William's Christmas Experience - Adults (18 and Over)
    William's Christmas Experience - Adults (18 and Over)
    from £17.95 to £19.95
    Save up to £5.00 online + £0.75 booking fee

    Arrive anytime from 9:30am - Your chosen time is for Meeting Father Christmas. Enjoy a full day from 9:30am to 5:30pm. (4pm Christmas Eve)

    Save up to £5.00 online
    0 30 max

    Arrive anytime from 9:30am - Your chosen time is for Meeting Father Christmas. Enjoy a full day from 9:30am to 5:30pm. (4pm Christmas Eve)

  • Children (1-18 years old)
    Children (1-18 years old)
    from £29.95 to £34.95
    Save up to £8.00 online + £0.75 booking fee

    Arrive anytime from 9:30am - Your chosen time is for Meeting Father Christmas. Includes Christmas Show, plus visit our Toy Shop & choose a Christmas Gift. Plus, FREE play return visit*. Enjoy a full day from 9:30am to 5:30pm.(4pm Christmas Eve)

    Save up to £8.00 online
    0 30 max

    Arrive anytime from 9:30am - Your chosen time is for Meeting Father Christmas. Includes Christmas Show, plus visit our Toy Shop & choose a Christmas Gift. Plus, FREE play return visit*. Enjoy a full day from 9:30am to 5:30pm.(4pm Christmas Eve)

  • Participating Babies Under 12 months
    Participating Babies Under 12 months
    from £9.95 to £12.95
    Save up to £6.00 online

    Babies up to 12 months & able to participate in activities. (Toy Shop, Biscuit decorating, Father Christmas visit) Your chosen time is for Meeting Father Christmas. Enjoy a full day from 9:30 am to 5:30pm. (4pm Christmas Eve)

    Save up to £6.00 online
    0 30 max

    Babies up to 12 months & able to participate in activities. (Toy Shop, Biscuit decorating, Father Christmas visit) Your chosen time is for Meeting Father Christmas. Enjoy a full day from 9:30 am to 5:30pm. (4pm Christmas Eve)

  • Babe in Arms - Non Participating (Only Christmas Show)
    Babe in Arms - Non Participating (Only Christmas Show)
    Free

    Babies in Arms - up to 12 months and not participating in activities. Babies can attend the show in arms of a parent or guardian.

    0 30 max

    Babies in Arms - up to 12 months and not participating in activities. Babies can attend the show in arms of a parent or guardian.

  • Book William’s Christmas Experience using your Gift Card (For gift cards only, not for online gift vouchers)
    Book William’s Christmas Experience using your Gift Card (For gift cards only, not for online gift vouchers)
    Free

    Gift Card booking (not for vouchers bought online) You must redeem your Gift Card on arrival. Please select the quantity of people required (not required for babies under 12 months) Note: If the cost of your tickets is more than the Gift card - the difference must be paid on arrival. If less the balance will remain on your Gift Card. Bookings are void without a valid Gift Card on arrival. We will also honour the pre-booked online price on arrival.

    0 10 max

    Gift Card booking (not for vouchers bought online) You must redeem your Gift Card on arrival. Please select the quantity of people required (not required for babies under 12 months) Note: If the cost of your tickets is more than the Gift card - the difference must be paid on arrival. If less the balance will remain on your Gift Card. Bookings are void without a valid Gift Card on arrival. We will also honour the pre-booked online price on arrival.

WILLIAM'S CHRISTMAS EXPERIENCE 2024

Step into a magical world this Christmas for a full day of creating memorable family fun and traditions.

Our Christmas experience is like no other.  It’s a place for the whole family to gather together and celebrate the joys of the festive season, with a little something, special for everyone.

To plan your day with us...

The initial time you book is for your visit to Father Christmas. The next choice is for your show time. Please book a showtime place for every person. 

Regardless of your chosen times you can be with us from 9.30 am to 5.30 pm.

Other activities will run throughout the day so allow at least 4 hours to fully enjoy your day with us.

Your ticket includes:

  • A visit to Father Christmas
    • Make magical memories and capture the moment with a festive family photo. Children on the nice list will receive a token to spend in our own specially created Toy Shop*.
  • William's Magical Christmas Show
    • This year's enchanting show is filled with festive cheer and dazzling performances that you’ve grown to love from the talented William’s Den Team.
  • Choose a Christmas Gift from our specially created Toy Shop*
    • All participating children can exchange their token for a toy of their choice.
  • "Bauble ‘ze’ Baker" has been busy baking delicious gingerbread for you to decorate.
    • Decorate a homemade gingerbread biscuit*
    • Bauble hasn’t forgotten the grown-ups too. So you'll get one of her famous mince pies and a warming tipple!
  • The Giant Snow Globe returns!**
    • Capture the real magic of Christmas in a picture perfect moment. Gather the family together and enter a magical scene in our Snow Globe.  Matching outfits are optional!
  • Plus, a Free return Adventure Play voucher for all participating children*
  • Marshmallows for toasting around our fire pit*
  • Discover our Christmas Tree Trail
  • Not forgetting Play All Day in our amazing indoor adventure Den, with no time restrictions.
  • Build a special Teddy is also available**

Important note: Some extra items are payable separately on the day.

*Participating – This means that this activity applies to full-paying tickets only

** Chargeable Extra – this is not included in the ticket price and can be added on the day.

Last entry to William's Christmas Experience is 14.00 to allow you to enjoy all the activities. (12:30 on Christmas Eve) this is to ensure you can complete the full experience. 

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